FAQ

Public policy decisions made in Congress and state legislatures across the country greatly affect our business and the lives those policies touch. The CVS Health Advocacy Network provides colleagues with a platform for engaging with elected officials on issues affecting our company and our customers, patients and clients on a voluntary basis.

Members of Congress and legislators in states seek to make decisions that best serve their home districts and the needs of their constituents. Nothing is more effective than when a constituent directly tells a Member of Congress or legislator how a proposed law or regulation would affect his or her job, customers, or patients in the real world. Your voice is important, and you can make a difference when you use it to influence the legislative and public policy debate.

As a CVS Health colleague, you are on the front lines of health care. You have a unique perspective on the health care industry, and lawmakers need to hear from you about policy decisions they are making, especially when they have the potential to impact our ability to deliver personalized, people-centered care. Lawmakers seek out reliable and trusted sources of information as they make key decisions on legislation and public policy. You can be their trusted source.

You will receive campaign updates to your CVS Health email address. If you do not receive program updates at your CVS Health email address, email AdvocacyNetwork@CVSHealth.com.

How deeply you get involved and the type of activities you undertake are completely up to you. Some engagement requires minimal effort and can be done from your desk or phone, while other activities take more time and planning. Examples include:

• Encouraging other colleagues to join the CVS Health Advocacy Network
• Sending a letter about an important issue via the advocacy website to your legislators
• Sharing your story on the advocacy website
• Calling your legislator’s district office to advocate for a specific issue
• Meeting with staff in your legislator’s district office as part of a planned visit with the Government Affairs team
• Attending a town hall or participating in an on-line or Facebook town hall meeting for your Member of Congress or local legislator
• Signing up to serve as a key contact if you have a personal relationships with an elected official

The CVS Health Advocacy Network is your go-to source for advocacy information. Once you sign on to www.CVSHealthActionCenter.com using your network credentials, the system will automatically generate the names of your elected officials based on your address. You can then customize the letters provided, and the website will deliver them to your lawmakers.

You also can look up elected officials by accessing the Legislator Search function on the website and entering any address in the United States.

The Government Affairs team is available to help. Email AdvocacyNetwork@CVSHealth.com and we will be in touch with you to answer your questions.

The CVS Health Advocacy Network is a voluntary program. Leaders at the Director level and above were added to the network so that we can quickly activate your voice on issues that are extremely important to the company. Other colleagues may have signed up for a version of the website that was launched in early 2017. You can opt out of the program by emailing AdvocacyNetwork@CVSHealth.com.